Terms of Service

Last updated: January 14, 2025

1. Agreement to Terms

By accessing or using GHL Support Pro's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing our services.

2. Description of Services

GHL Support Pro provides GoHighLevel support services, including but not limited to automation setup, ads management, CRM optimization, workflow creation, technical support, and training. The specific services provided will depend on your chosen subscription plan.

3. Subscription Plans and Billing

Subscription Terms

Our services are offered on a monthly subscription basis. By subscribing to a plan, you agree to pay the monthly fee associated with that plan.

Billing

  • Subscription fees are billed monthly in advance
  • Payment is due on the date you subscribe and on the same date each subsequent month
  • All fees are non-refundable unless otherwise stated
  • We reserve the right to change our pricing with 30 days' notice

Cancellation

You may cancel your subscription at any time. Cancellations will take effect at the end of your current billing period. You will continue to have access to the services until the end of the paid period.

4. User Responsibilities

As a user of our services, you agree to:

  • Provide accurate and complete information when creating an account
  • Maintain the security of your account credentials
  • Notify us immediately of any unauthorized use of your account
  • Use our services in compliance with all applicable laws and regulations
  • Not use our services for any illegal or unauthorized purpose
  • Provide necessary access to your GoHighLevel account for us to perform services

5. Service Level and Support

We strive to provide high-quality services and support. However:

  • Response times vary based on your subscription plan
  • We do not guarantee specific results from our services
  • Service availability may be subject to scheduled maintenance
  • We reserve the right to modify or discontinue services with notice

6. Intellectual Property

All content, features, and functionality of our services, including but not limited to text, graphics, logos, and software, are owned by GHL Support Pro and are protected by copyright, trademark, and other intellectual property laws.

You retain ownership of any content you provide to us. By using our services, you grant us a license to use your content solely for the purpose of providing our services to you.

7. Confidentiality

We understand that in providing our services, we may have access to confidential information about your business. We agree to maintain the confidentiality of such information and not disclose it to third parties except as necessary to provide our services or as required by law.

8. Limitation of Liability

To the maximum extent permitted by law, GHL Support Pro shall not be liable for:

  • Any indirect, incidental, special, consequential, or punitive damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages resulting from your use or inability to use our services
  • Any damages exceeding the amount you paid for our services in the past 12 months

9. Indemnification

You agree to indemnify and hold harmless GHL Support Pro from any claims, damages, losses, and expenses (including legal fees) arising from your use of our services, your violation of these Terms, or your violation of any rights of another party.

10. Termination

We reserve the right to terminate or suspend your account and access to our services immediately, without prior notice, for any reason, including but not limited to breach of these Terms, fraudulent activity, or non-payment.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your State/Country], without regard to its conflict of law provisions.

12. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the new Terms on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes your acceptance of the new Terms.

13. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: legal@ghlsupportpro.com
Phone: 929-336-7166